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Your EU customer sent an ESG questionnaire: what a Vietnamese SME must prepare, who owns each item, in what order

Since March 2026 EU law lets suppliers under 1,000 staff decline questions beyond the VSME standard. What to prepare, who owns each item, in what order.

August 5, 2026 · 18 min read

Your EU customer sent an ESG questionnaire: what a Vietnamese SME must prepare, who owns each item, in what order

Photo: Tom Fisk / Pexels (free license)

Quick summary

An EU customer's ESG questionnaire arises from four distinct legal mechanisms — sustainability reporting (CSRD), supply-chain due diligence (CSDDD), the carbon border adjustment (CBAM) and deforestation (EUDR) — and a Vietnamese supplier's rights differ under each. Directive (EU) 2026/470 of 24 February 2026 defines a "protected undertaking" as one not exceeding an average of 1,000 employees in a reporting company's value chain, grants a statutory right to decline questions beyond the voluntary VSME standard, voids contract clauses to the contrary, and lets size be evidenced by an unverified self-declaration — but that cap applies ONLY to questions serving sustainability reporting, not to due diligence, CBAM or EUDR. The article maps VSME's 11 Basic Module and 9 Comprehensive Module disclosures onto paperwork a Vietnamese factory already files under domestic law: the annual environmental report due before 15 January, the biennial GHG inventory due before 31 March for sites listed under Decision 13/2024/QD-TTg, the occupational safety report before 10 January, and labour-change reports before 5 June and 5 December — flagging that recipients have changed to the Department of Agriculture and Environment, commune People's Committees and the Department of Home Affairs. It sets out an ownership split by department (placing energy and emissions in accounting rather than engineering), a mandatory four-step sequence, five variables that drive the timeline, and a live-versus-dead deadline table. It deliberately publishes no day count for a preparation project and no EcoVadis scale figures, because neither is available from a source carrying a verifiable as-of date.

Short answer: the ESG questionnaire from your EU customer is not an arbitrary test — it is the downstream effect of four separate legal mechanisms, and each one gives you different rights. Since March 2026, EU law states plainly that a supplier with no more than 1,000 employees is a "protected undertaking" with a statutory right to decline questions that go beyond the voluntary reporting standard — but that right applies only to questions asked for sustainability reporting purposes, not to everything a customer asks. Knowing that boundary is the difference between a week of paperwork and three months chasing an open-ended request.

Last updated: 05/08/2026.

Quick summary for the time-poor

Six things to remember, each citing the source document inline:

  • You have a right to decline, and it is written into law. Not customer goodwill, not a negotiating position.
  • But the right is narrow. It only blocks questions serving sustainability reporting under the CSRD. Questions serving supply-chain due diligence, CBAM, deforestation compliance, or simply commercial terms in your contract are not blocked.
  • The benchmark is VSME — 11 disclosures in the Basic Module, 9 additional in the Comprehensive Module. That is the yardstick for what counts as "excessive".
  • Contract clauses that contradict this cap are not binding, even if you already signed.
  • Most answers already exist in your filing cabinet — environmental permit, annual environmental report, labour records, electricity bills. Only a small group has to be newly measured.
  • The deadlines changed twice in eight months. Most material written in 2025 still cites dates that are now dead.

Key facts — one verifiable source per line:

Why that questionnaire reached you: four mechanisms, four different obligations — GROW Network Vietnam
Photo: Mikhail Nilov / Pexels (free license)

Why that questionnaire reached you: four mechanisms, four different obligations

Direct answer: do not answer a questionnaire before you know which mechanism produced it. The same spreadsheet landing in your inbox may serve four entirely different legal purposes — and your right to decline exists in only one of them.

This is where most Vietnamese suppliers go wrong at the very first step. Someone receives the file, sees 180 rows of questions, and either fills in everything or panics and goes quiet. Both are expensive. The correct move is to open the covering email and find out what the customer is invoking.

The stakes are not small. According to customs data published on the Vietnamese Ministry of Industry and Trade portal, two-way Vietnam–EU trade reached more than USD 73.8 billion in 2025 (up almost 8%), of which Vietnamese exports to the EU were over USD 56 billion (up 8.6%). In the first five months of 2026, exports to the EU reached USD 25.78 billion, up 13.3% year on year, producing Vietnam's largest bloc-level trade surplus at USD 17.87 billion. Every company behind those numbers is a link that can be asked.

The legal foundation is the EVFTA, signed in Hanoi on 30 June 2019 and in force since 1 August 2020. Notably, the EVFTA contains a full Chapter 13 on Trade and Sustainable Development, in which Article 13.4(2) commits both parties to core International Labour Organization principles, Article 13.5(2) to implementing multilateral environmental agreements, and Article 13.6 explicitly to the Paris Agreement. ESG expectations are not something your EU customer invented — they are already inside the trade agreement.

Table 1 — The four mechanisms that generate ESG questionnaires for Vietnamese suppliers, and your rights under each. Legal status as at 5 August 2026.
MechanismInstrument currently in forceWho is directly boundWhat it asks you forCan you decline?
Sustainability reporting (CSRD) Directive 2013/34/EU as amended by Directive (EU) 2026/470 EU customers with >EUR 450m turnover and >1,000 employees Value-chain data for their own sustainability report YES — if you have ≤1,000 employees, for anything beyond VSME
Supply-chain due diligence (CSDDD) Directive (EU) 2024/1760 as amended by Directive (EU) 2026/470 EU customers with >5,000 employees and >EUR 1.5bn worldwide turnover Human-rights and environmental risk in your operations NO — the law asks them to restrain themselves; it gives you no right to refuse
Carbon border adjustment (CBAM) Regulation (EU) 2023/956 as amended by Regulation (EU) 2025/2083 EU importers (iron and steel, aluminium, fertilisers, cement, electricity, hydrogen) Embedded emissions in a specific consignment NO — without your figures they apply default values, usually worse for you
Deforestation (EUDR) Regulation (EU) 2023/1115 as amended by 2024/3234 and 2025/2650 The first operator placing goods on the EU market Geolocation of every plot of land, production dates, supplier details NO — missing data means the goods cannot enter the EU

The table reveals something counter-intuitive: the right that gets the most press coverage is the narrowest one. It exists only within the sustainability reporting mechanism. The other three — due diligence, carbon border, deforestation — grant nothing comparable, because they are not "collect data to write a report" regimes; they are conditions for goods to move at all.

For Vietnamese exporters the fourth mechanism deserves the closest attention. The EUDR covers seven commodity groups — cattle, cocoa, coffee, oil palm, rubber, soya and wood — of which coffee, rubber and wood are major Vietnamese exports to the EU. If you are in one of those sectors, what you receive is likely not a general ESG questionnaire but a demand for plot coordinates, and there is no way to decline other than losing the order. We cover this cluster of supply-chain obligations separately in our article on green supply chains for Vietnamese SMEs.

The information cap: EU law just gave SMEs a right to decline, and here is its boundary

Direct answer: if your company did not exceed an average of 1,000 employees in the preceding financial year, you are a "protected undertaking" under EU law and you have a statutory right to decline questions beyond the VSME standard — even where a signed contract says otherwise.

This is new, and far more concrete than earlier appeals to "be proportionate when asking SMEs". Directive (EU) 2026/470 inserts the definition directly into Article 19a(3) of Directive 2013/34/EU: "'protected undertaking' means an undertaking which: (i) does not exceed, on its balance sheet date, an average number of 1 000 employees during the preceding financial year; and (ii) is in the value chain of a reporting undertaking".

From that definition the law grants three things a Vietnamese supplier should know by heart:

  • The right to decline. Verbatim: "Protected undertakings shall have the right to decline to provide information exceeding the information specified in the voluntary standards in response to a request made for the purpose of sustainability reporting as required by this Directive."
  • Contract clauses to the contrary do not bind you. Verbatim: "any contractual provision contrary to point (a) shall not be binding, without however affecting the binding nature of the remaining provisions of the contract" — the rest of your contract stands; only that clause is void.
  • The customer must tell you. When asking beyond the standard, the reporting undertaking must identify which information exceeds the standard and inform you of your statutory right to decline. A 180-row questionnaire with nothing flagged is a sign the customer has not updated its process.

One procedural detail strongly favours SMEs: you do not have to prove you are under 1,000 employees with audited records. The law lets the customer rely on your self-declaration and states they "shall not be required to take steps to verify the information contained in such a self-declaration". A signed, stamped headcount declaration is enough to trigger the protection.

But here is the boundary you must read carefully, because misreading it costs real money. The same provision continues that the cap "affects information requests for purposes other than the purpose of sustainability reporting as required by this Directive, including requests for the purpose of complying with Union requirements on undertakings to conduct a due diligence process" — meaning the cap does not touch requests serving other purposes, in particular due diligence. In practice:

  • Customer asks for data to write their sustainability report → cap applies, you may decline the excess.
  • Customer asks to run supply-chain due diligence under the CSDDD → cap does not apply.
  • Customer asks to file CBAM or file EUDR → cap does not apply.
  • Customer asks because of their internal procurement policy or to score suppliers → this law is silent; it is commercial, and declining may cost the order.

So the practical advice is not "just refuse". It is: read what the customer's email invokes, split the questionnaire into two columns — inside VSME and outside VSME — and answer the first column completely first. That first column is what you should have ready regardless of which customer asks.

There is a weaker relief layer for the CSDDD too. Directive (EU) 2026/470 raises the due-diligence threshold to more than 5,000 employees and more than EUR 1.5 billion in worldwide turnover, and records in its recitals that for business partners with fewer than 5,000 employees companies "should request information only where the information cannot reasonably be obtained by other means such as from information they have or other sources". This is a standard of conduct, not a right to refuse, but it is legitimate grounds to ask your customer to use sector data rather than make you measure separately.

The 20-item VSME dossier: what you already have, what you must measure — GROW Network Vietnam
Photo: EqualStock IN / Pexels (free license)

The 20-item VSME dossier: what you already have, what you must measure

Direct answer: VSME has 11 disclosures in the Basic Module and 9 additional ones in the Comprehensive Module. Of the 11 basic items, most can be answered from paperwork a Vietnamese factory already must hold under domestic law — only the energy and emissions group genuinely requires new measurement.

VSME is the voluntary sustainability reporting standard for non-listed SMEs, drafted by EFRAG and issued by the European Commission with Recommendation (EU) 2025/1710. Its structure is described verbatim as: "This Standard has two modules that the undertaking can use to prepare its sustainability report: (a) Basic Module: Disclosures B1 and B2 and Basic Metrics (B3 to B11)… and (b) Comprehensive Module: this module sets datapoints in addition to disclosures B1-B11, which are likely to be requested by banks, investors and corporate clients of the undertaking on top of the Basic Module."

What matters for a Vietnamese company is the mapping below. The right-hand column shows you are not starting from zero — you are starting from your existing files.

Table 2 — The 11 VSME Basic Module disclosures mapped to paperwork a Vietnamese manufacturer typically already holds. The "data source in Vietnam" column is a practical mapping produced by GROW, not an EFRAG requirement.
CodeDisclosureData source in VietnamAlready held or must measure?
B1Basis for preparationBusiness registration, legal-entity chart, site listAlready held
B2Practices, policies and future initiatives for a sustainable transitionInternal rules and policies; often must be draftedUsually must be drafted
B3Energy and greenhouse gas emissionsElectricity bills, fuel purchase records, boiler consumption normsMust be measured and calculated
B4Pollution of air, water and soilEnvironmental permit, periodic monitoring resultsAlready held
B5BiodiversitySite location relative to protected areas; EIA fileAlready held (mostly)
B6WaterWater bills, water abstraction licence, wastewater recordsAlready held
B7Resource use, circular economy and waste managementWaste transfer manifests, waste tracking logAlready held
B8Workforce — general characteristicsPayroll, employment contracts, social insurance recordsAlready held
B9Workforce — health and safetyOSH records, accident log, training recordsAlready held
B10Remuneration, collective bargaining and trainingPayroll, training records, registered internal labour rules; collective labour agreement if one existsAlready held
B11Convictions and fines for corruption and briberyLegal-affairs records; usually a "none" disclosureAlready held

The crucial point is that most of the "already held" items above are not dormant paperwork — they are periodic reports you already file with the authorities every year. The data has been collected, internally reviewed and signed off. What remains is reformatting it, not finding it:

  • Annual environmental protection report — due before 15 January, covering 1 January to 31 December (Circular 02/2022/TT-BTNMT, consolidated 55/VBHN-BNNMT, Article 66(2)). ⚠️ The recipient changed: since 29 January 2026 it is the provincial Department of Agriculture and Environment and the commune-level People's Committee — no longer the Department of Natural Resources and Environment or the district level. This feeds B4, B6 and B7.
  • Facility GHG inventory report — if your site appears on the list issued with Decision 13/2024/QD-TTg (in force 1 October 2024, replacing Decision 01/2022/QD-TTg), you already have to inventory every two years and file with the provincial People's Committee before 31 March, from 2025 onwards, under Decree 06/2022/ND-CP as amended by Decree 119/2025/ND-CP (in force 1 August 2025). This is B3 — if you are on that list, the hardest VSME item is already done.
  • Annual occupational safety and health report — due before 10 January; labour-change reports — before 5 June and 5 December. ⚠️ The recipient is now the Department of Home Affairs, since labour functions moved from the Ministry of Labour, Invalids and Social Affairs to the Ministry of Home Affairs, even though the older circulars still name the labour department in their text; we were able to confirm this against Ho Chi Minh City's guidance, so check your own province. Together with periodic health checks (at least annually, and six-monthly for arduous or hazardous work, workers with disabilities, minors and older workers) and safety cards for jobs with strict requirements under Law 84/2015/QH13 on Occupational Safety and Health, this feeds B8, B9 and B10.
  • Key energy-using facilities (from 1,000 TOE per year for industrial, agricultural and transport operations; 500 TOE for buildings) additionally report energy consumption annually and undergo an energy audit every three years. ⚠️ The legal basis just changed: amending Law 77/2025/QH15 took effect on 1 January 2026, and Decree 30/2026/ND-CP of 21 January 2026 replaced Decree 21/2011/ND-CP. The list of key facilities is now issued by each provincial People's Committee before 31 March annually, no longer by the Prime Minister.

B11 carries a point many companies misread to their own disadvantage. The Law on Anti-Corruption sets two different levels of obligation: Article 79 requires every enterprise to adopt a code of conduct and internal control mechanism — self-regulatory, with no approving authority; whereas the stricter mandatory regime in Article 80 applies only to public companies, credit institutions, and certain social organisations that raise public contributions for charitable purposes. An ordinary manufacturing SME is not in that group. So for B11 what you need is an adopted internal code of conduct — not the heavy compliance dossier many questionnaires imply. Citation note: use the consolidated text 65/VBHN-VPQH of 23 March 2026, since the 2018 law has been amended three times, most recently by Law 132/2025/QH15 effective 1 July 2026.

The nine Comprehensive Module disclosures — C1 strategy and business model, C2 description of transition policies, C3 GHG reduction targets and climate transition, C4 climate risks, C5 additional workforce characteristics, C6 human-rights policies and processes, C7 severe negative human-rights incidents, C8 revenues from certain activities excluded from EU reference benchmarks, and C9 gender diversity in the governance body — are considerably heavier, because most are policies and targets rather than operating data. This is the group you can legitimately negotiate down if the customer is only collecting for their own sustainability report.

B3 is the only group that genuinely requires calculation capability, and the one EU customers probe hardest. We set out the Scope 1–2–3 method and boundaries separately in GHG inventory Scope 1-2-3 for SMEs; for this article, the point is that its inputs are twelve months of electricity bills, fuel purchase records, and transport data — all of which live in accounting, not engineering.

A technical detail worth real money: EU law pins specific versions of the emissions accounting standard. ESRS E1 — issued with Commission Delegated Regulation (EU) 2023/2772, Annex I — requires undertakings to "consider the principles, requirements and guidance provided by the GHG Protocol Corporate Standard (version 2004)" at AR 39, to use the Scope 2 Guidance version 2015 at AR 45, and the Scope 3 Standard version 2011 at AR 46. Build your inventory on exactly that trio and your figures slot straight into what your EU customer is obliged to use, sparing you a round of rework.

Two version warnings come with it. First, ISO 14064-1:2018 is not a substitute: AR 39 itself states that where an undertaking already applies the ISO 14064-1:2018 accounting methodology, "it shall nevertheless comply with the requirements of this standard (e.g., regarding reporting boundaries and the disclosure of market-based Scope 2 GHG emissions)". Do not let anyone tell you an ISO 14064-1 certificate closes the matter. Second, ISO 14064-1:2006 was withdrawn on 19 December 2018; the current edition is the 2018 one, and even that has been placed by ISO in the "to be revised" category. Consulting material still citing the 2006 edition is nearly eight years out of date.

The most commonly misunderstood point is that the Scope 2 definition in the 2004 edition is methodologically obsolete — the location-based versus market-based distinction only appears in the 2015 Scope 2 Guidance. Answering an ESRS-driven questionnaire using only the 2004 definition will almost certainly miss the market-based disclosure.

Which tool your customer scores you with: EcoVadis, CDP, SMETA

Direct answer: most EU customers do not read your answers themselves. They push you onto a third-party assessment platform, and the score there is what feeds the purchasing decision. Knowing in advance which platform scores what saves you an entire round of rework.

The three you are most likely to meet, and how they differ:

  • EcoVadis — scores four themes: environment, labour and human rights, ethics, and sustainable procurement. The scale is 0–100 across five bands, from Insufficient (0–24) to Outstanding (85–100). Medals are awarded by percentile against all companies rated in the preceding 12 months — Bronze top 35%, Silver top 15%, Gold top 5%, Platinum top 1% — and a medal requires at least 30 points in all four themes, so you cannot carry a weak theme. One sentence from EcoVadis' own material deserves close reading: a medal or badge "is not a certification or product label", and results are valid for 12 months. Do not print it on your packaging.
  • CDP — since 2024 it has merged its climate, forests and water questionnaires into a single integrated questionnaire of 13 modules. The climate content applies to every discloser; forests and water appear only where requested or self-selected. Mechanically, the buyer builds a request list on the CDP portal and you receive an email — identity is matched by DUNS number, so if your company does not have one, register early. Per CDP's statement of 8 January 2026, in the 2025 cycle "almost 45,000 suppliers were requested to disclose by 270 leading global corporate buyers".
  • SMETA — weighted towards on-site audit rather than an online questionnaire, and the dominant standard in textiles, footwear and electronics. Sedex describes its scope as "comprehensive oversight across four key pillars: labour standards, health and safety, environment, and business ethics" (Sedex).

The exploitable commonality: all three draw on the same underlying dataset and merely package it differently. If you have built the 11 VSME Basic Module items, you have the raw material for all three. Conversely, treating each platform as a separate deadline sprint means paying three times for the same work — and usually producing three sets of numbers that do not reconcile, which is precisely the failure mode described below.

We have deliberately omitted EcoVadis' scale figures from this article. The reason is transparent: the figures for how many companies have been assessed differ between pages on their own website and none of them states an as-of date, which does not meet our citation bar.

Who owns which item: a split so it does not all land on one person

Direct answer: the most common organisational failure is handing the whole questionnaire to one person — usually the export-sales staffer, because they received the email. That is the surest route to a late, inconsistent submission, because the data sits across at least five departments.

An ESG questionnaire is not one department's job. It is cross-functional collection, and the person who received the email should act as coordinator, not author. The split below is what we use when deploying for manufacturing clients.

Table 3 — Ownership split by VSME disclosure group. This is GROW's organisational recommendation based on where the data actually originates, not a requirement of the standard.
Disclosure groupLead departmentSupportingWhy it sits there
B1 — Basis for preparationLegal / AdminManagement boardNeeds an accurate entity map and site list
B2 — Policies and initiativesManagement boardHR, ProductionA company-level commitment; cannot be delegated down
B3 — Energy and emissionsAccountingEngineering / UtilitiesSource data is invoices and purchase records, not meters
B4, B6 — Pollution and waterHSEEngineeringOverlaps the environmental permit file already maintained
B5 — BiodiversityHSEAdminMainly locating sites and checking against zoning
B7 — Waste and circularityHSEWarehouse, PurchasingWaste transfer manifests are already retained by law
B8, B9, B10 — LabourHRTrade union, HSEThe largest volume, and it sits entirely in HR
B11 — Corruption and briberyLegalManagement boardRequires reviewing penalty records and signing off
All — coordination, review, submissionEmail recipient (Export/Sales)EveryoneHolds coordination and the customer-facing dialogue

The most notable line is that B3 belongs in accounting, not engineering — which runs against most companies' instinct. The reason is simple: emissions accounting uses activity data — kWh purchased, litres of fuel purchased, tonnes shipped — and those exist as auditable accounting documents, not as operational notes. Assigning it to engineering typically leads to weeks of meter-reading that produces a number which does not reconcile to the invoices and cannot be assured.

Sequence: four steps, and why reordering means doing it twice

Direct answer: done in the right order, each piece of data is collected once and serves every customer. Done in the wrong order — filling in the questionnaire first, defining scope afterwards — every new customer becomes a fresh measurement exercise.

The four steps below have a mandatory order, and each reason is practical rather than formal.

  • Step 1 — Classify the request and self-declare your size. Establish which mechanism in Table 1 the questionnaire belongs to, then issue a headcount self-declaration if you are below the 1,000 threshold. Do this first because it determines how much of the questionnaire you actually owe. Skipping it means volunteering for more than your obligation.
  • Step 2 — Fix the organisational boundary and reporting period. Which legal entity, which sites, which period. This must precede data collection, because changing the boundary afterwards means recollecting everything. Choose a period matching your financial year so you can reuse accounting documents.
  • Step 3 — Harvest what exists before measuring what does not. Pull out every "already held" row from Table 2 first. This usually fills most of the questionnaire and shows you exactly what is missing, instead of measuring indiscriminately.
  • Step 4 — Calculate emissions and draft the policy items. Only now tackle B3 and draft B2. They go last because they are the most effort-intensive and their scope depends on the outcome of the three steps above.

There is a financial consequence hidden in Step 2. If you align the reporting period to your financial year and the boundary to your legal entity, the same dataset can be reused for green credit applications and for other customers' requests without redoing the work. Misalign them and each purpose needs its own set of numbers. We discuss choosing a reporting framework in ESG reporting with GRI and ISSB for SMEs.

Which variables drive the timeline, and why nobody can quote you a number of days

Direct answer: anyone quoting you a fixed number of days without seeing your files is guessing. The duration of this work depends barely at all on the difficulty of the questionnaire — it depends almost entirely on the state of your existing data.

We publish no day count here, because no organisation publishes a verifiable benchmark for this kind of work and an invented figure would make you plan badly. What helps more is the list of variables — score your own company against the five below and you will estimate more accurately than any average could.

Table 4 — Five variables that drive preparation time. This table deliberately gives no day counts; it ranks influence so a company can estimate for itself.
VariableEasy caseHard caseInfluence on timeline
Twelve months of electricity and fuel invoicesComplete, in digital formMonths missing, paper only, must request from the utilityHighest — usually the critical path
Number of sites and legal entitiesOne plant, one entitySeveral plants, outsourced processingHigh
Environmental filesValid permit, complete monitoringPermit expired or never obtainedHigh — may require fixing compliance first
Named ownerSomeone formally assignedPart-time role with no authority to demand dataMedium to high
Scope the customer requestsBasic Module onlyComprehensive plus third-party verificationMedium

Of the five, the first is almost always the critical path, for a mundane reason: many Vietnamese plants do not store electricity bills centrally, some periods survive only on paper, and requesting historical consumption data from the utility takes time outside your control. If you do only one thing after reading this article, go and assemble twelve months of electricity bills and fuel purchase records — before you even know what the customer will ask.

Five mistakes that get a submission sent back

Direct answer: submissions are rarely rejected for bad numbers. They are rejected for numbers that cannot be reconciled, that carry no stated scope, or that contradict each other across sections.

  • No reporting period stated. An emissions or consumption figure without its period is meaningless to an assessor. Every number must state the exact dates it covers.
  • Different boundaries per item. Energy covers both plants, labour covers one. This is the most frequently caught error under cross-review.
  • Presenting a collective labour agreement as an obligation. The Labour Code does not require an enterprise to conclude one — it is the outcome of collective bargaining, and only once signed does a duty arise to file a copy within 10 days. The correct answer here is "voluntary, none currently in place" if you have not signed one, rather than declaring yourself non-compliant.
  • Answering "not applicable" without explanation. For a disclosure like B5 biodiversity, the correct answer states the site location and the basis for irrelevance — not a blank.
  • Commitments with no plan behind them. Writing "working towards carbon neutrality" with no date, scope or measurement method invites the next question — and in the EU carries legal risk around environmental claims.
  • Answering beyond what you know. Entering a rough Scope 3 figure for completeness instead of stating that it has not been calculated. A wrong number is worse than a blank, because it undermines the credibility of the whole file.

Staying the right side of greenwashing when you answer

Direct answer: every environmental statement in a file sent to an EU customer is a statement with consequences. The safe rule is to claim only what you measure, and always state the scope.

Three rules you can apply immediately:

  • Avoid absolute words. "Environmentally friendly", "green" and "sustainable" standing alone are unverifiable. Replace them with a figure and a scope: reduced by how much, against which period, measured how.
  • Separate "done" from "planned". These belong in different sections. Mixing them is the fastest way for a future commitment to be read as an achieved result.
  • State the scope and validity of every certificate. A certificate covering one production line is not a certificate for the whole plant. We analyse how to read and use these labels in green labels and anti-greenwashing for SMEs.

In-house or consultant: four questions to decide for yourself

Direct answer: most of the Basic Module is work a company should do itself and retain the capability for, because the data is yours and it must be refreshed annually. External help pays off most clearly in two places: the first emissions calculation, and reading the scope of your legal obligations correctly.

Four questions you can answer without any consultant:

  • Have you formally assigned an owner? If not, assign one before hiring anyone. Without an internal focal point, a consultant cannot extract the data either.
  • Has the customer set a deadline, and how far away is it? A tight deadline with unprepared data is the clearest case for outside help.
  • Is this your first such request, or your third? By the second or third, doing it manually from scratch each time is a process problem, not a headcount problem.
  • Are you in a CBAM or EUDR sector? If so, that part is a condition of market access rather than an optional question, and errors there cost considerably more.

GROW approaches this through the GROW Green Pathway methodology — four phases covering materiality, baseline data, roadmap, then reporting and improvement — with the explicit aim of building internal capability so the company can run it alone afterwards rather than depending on a consultant indefinitely. Scope and service packages are set out on the Green Transition Advisory page, and CBAM and EUDR compliance files on the Markets & Exports page. If you have just received a questionnaire and cannot tell which mechanism in Table 1 it belongs to, send the details to the GROW team — classifying the request is the shortest step and the one that determines how much work remains.

Which deadlines are live, and which are dead

Direct answer: this is a field where old material is more dangerous than no material. In the past twelve months alone, all three major EU regimes were amended, and most Vietnamese-language articles in circulation still cite superseded dates.

Table 5 — Live versus superseded thresholds and dates, as at 5 August 2026. Checking currency before citing is mandatory.
ItemLIVE threshold / dateDEAD threshold / dateSuperseding instrument
Threshold for EU sustainability reporting>EUR 450m and >1,000 employeesLower thresholds under the 2022 CSRDDirective (EU) 2026/470, in force on the 20th day after publication on 26/02/2026
Threshold for EU supply-chain due diligence>5,000 employees and >EUR 1.5bn>1,000 employees and >EUR 450mDirective (EU) 2026/470, Article 4
EUDR — large and medium operators30/12/202630/12/2025Regulation (EU) 2025/2650, in force 26/12/2025
EUDR — micro, small and individuals30/6/202730/6/2026Regulation (EU) 2025/2650 (replaced all of Article 38)
EUDR — cut-off for micro/small statusEstablished before 31/12/2024Established before 31/12/2020Regulation (EU) 2025/2650
CBAM — certificate sales begin01/02/202701/01/2026Regulation (EU) 2025/2083
CBAM — first certificate surrender (for 2026)30/9/2027Regulation (EU) 2025/2083
CBAM — exemption threshold50 tonnes cumulative per yearEUR 150 per consignmentRegulation (EU) 2025/2083, Article 2a and Annex VII
Vietnam annual environmental report deadlineBefore 15/01 of the following yearBefore 05/01Circular 07/2025/TT-BTNMT of 28/02/2025

CBAM carries one misconception common enough to isolate. The definitive period starting on 1 January 2026 does not mean certificates must be surrendered during 2026. What begins then is the EU importer's obligation to obtain declarant status and track emissions; certificates only go on sale from 1 February 2027, and the first declaration and surrender are both due 30 September 2027 for the 2026 year. For a Vietnamese supplier the practical consequence is: you have until Q3 2027 to finalise emissions data, but your customer will ask you during 2026, because they must track from now. Without your figures they apply default values — usually worse than your real ones.

A further note on the nature of the 50-tonne threshold: it is dynamic by design. Article 2a(3) obliges the Commission to review it before 30 April each year and adjust it by delegated act where it deviates by more than 15 tonnes from the level required. As at 5 August 2026 no adjusting act has been made, so 50 tonnes stands — but do not embed it in internal procedures as a permanent constant.

Finally, something that is not yet law, and be wary of anyone who says otherwise: the proposal to extend CBAM to downstream goods (COM(2025) 989, procedure 2025/0419(COD)) is still only a proposal. The Council agreed its position on 12 June 2026; the European Parliament has not voted. Any circulating figures on downstream product counts or application dates carry no legal force. We cover CBAM in more depth in CBAM explained and a compliance guide for Vietnamese SMEs exporting to the EU.

An ESG questionnaire from an EU customer is not a test of how green your company is — it is a test of how well organised your existing records are; and since March 2026 a Vietnamese supplier with fewer than 1,000 employees holds a statutory right to decline questions beyond the VSME standard when those questions serve the customer's sustainability reporting, but holds no such right when they serve supply-chain due diligence, a CBAM filing or an EUDR filing.

Frequently asked questions

We have 300 employees and an EU customer sent a 180-row questionnaire. Must we answer all of it?

Not necessarily. At 300 employees you are a "protected undertaking" under Directive (EU) 2026/470 and hold a statutory right to decline questions beyond the voluntary VSME standard — but only where those questions serve the customer's sustainability reporting under the CSRD. If they are asking to run CSDDD due diligence, to file CBAM, to file EUDR, or simply because of their internal procurement policy, the right does not apply. Your first task is to read the covering email and identify which mechanism is being invoked.

How do we prove we are under 1,000 employees?

With a signed, stamped self-declaration. Directive (EU) 2026/470 allows the reporting company to rely on your self-declaration and states they are not required to take steps to verify the information it contains. They may only disregard it where they know, or could reasonably be expected to know, that it is manifestly incorrect. No audited records are needed.

Our signed contract obliges us to supply any ESG information the customer requests. Is that clause still valid?

Not the part that conflicts with the information cap. Directive (EU) 2026/470 provides that any contractual provision contrary to this right "shall not be binding", while expressly preserving the binding nature of the remaining provisions. You do not lose the contract — only that clause is void, and only as regards questions serving sustainability reporting.

How long does preparing this dossier take?

We publish no day count, because no organisation publishes a verifiable benchmark for this work and an invented figure would make you plan badly. Duration depends mainly on five variables: how complete your twelve months of electricity and fuel invoices are, the number of sites and legal entities, the state of your environmental files, whether an owner has been formally assigned, and the scope the customer requests. The first is almost always the critical path, because retrieving historical consumption data from the utility takes time outside your control.

Our site already does a GHG inventory under Vietnamese law. Can we reuse those figures for an EU customer?

As a basis, yes, but check the methodology. If your site is on the list issued with Decision 13/2024/QD-TTg you already inventory every two years and file with the provincial People's Committee before 31 March, from 2025. However the EU's ESRS E1 pins specific versions: the GHG Protocol Corporate Standard version 2004, the Scope 2 Guidance version 2015 and the Scope 3 Standard version 2011. The most commonly missing piece is the market-based Scope 2 disclosure, which only exists in the 2015 guidance.

Is an ISO 14064-1 certificate enough to satisfy an EU customer?

No. ESRS E1 states that where an undertaking already applies the ISO 14064-1:2018 accounting methodology it must nevertheless comply with the ESRS requirements, particularly on reporting boundaries and market-based Scope 2 disclosure. Note also that ISO 14064-1:2006 was withdrawn on 19 December 2018, so any material still citing the 2006 edition is out of date.

We have no collective labour agreement. How should we answer that item?

Answer that it is voluntary and none is currently in place — do not declare yourself non-compliant. The Labour Code does not require an enterprise to conclude a collective agreement; it is the outcome of collective bargaining, and only once signed does a duty arise to file a copy within 10 days. What is genuinely mandatory is internal labour rules: an employer with 10 or more employees must have them in writing and register them within 10 days of issue.

Is an EcoVadis medal a certification we can print on our packaging?

No. EcoVadis' own material states that a medal or badge "is not a certification or product label", and results are valid for 12 months. Medals are ranked by percentile against all companies rated in the preceding 12 months, so your rank can move even if your score does not. A medal also requires at least 30 points across all four themes.

References

  1. Directive (EU) 2026/470 của Nghị viện và Hội đồng châu Âu ngày 24/02/2026 sửa đổi các Directive 2006/43/EC, 2013/34/EU, (EU) 2022/2464 và (EU) 2024/1760 (gói Omnibus I) — Công báo EU 26/02/2026: định nghĩa "protected undertaking", quyền từ chối, Điều 29ca, ngưỡng CSRD và CSDDD
  2. Khuyến nghị (EU) 2025/1710 của Uỷ ban châu Âu ngày 30/7/2025 về chuẩn báo cáo bền vững tự nguyện cho doanh nghiệp vừa và nhỏ (VSME) — Công báo EU 05/8/2025: cấu trúc Module Cơ bản B1–B11 và Module Toàn diện C1–C9
  3. Khuyến nghị VSME — bản PDF trên trang Uỷ ban châu Âu, C(2025) 4984 final ngày 30/7/2025
  4. Regulation (EU) 2025/2083 ngày 08/10/2025 sửa đổi Regulation (EU) 2023/956 về đơn giản hoá và tăng cường CBAM — Công báo EU 17/10/2025: Điều 2a và Phụ lục VII, ngưỡng 50 tấn
  5. Regulation (EU) 2023/956 thiết lập CBAM — bản hợp nhất ngày 20/10/2025 (đã bao gồm Điều 2a và Phụ lục VII; bản gốc 2023 KHÔNG có hai nội dung này)
  6. Regulation (EU) 2025/2650 — Công báo EU 23/12/2025, hiệu lực 26/12/2025: thay toàn bộ Điều 38 EUDR, dời mốc áp dụng sang 30/12/2026 và 30/6/2027
  7. Regulation (EU) 2023/1115 về hàng hoá không gây phá rừng (EUDR) — văn bản gốc: Điều 4(2), Điều 9(1)(d) toạ độ địa lý, Điều 9(1)(e) thông tin nhà cung cấp, bảy nhóm hàng
  8. Commission Delegated Regulation (EU) 2023/2772 — chuẩn ESRS, Phụ lục I: ESRS E1 đoạn AR 39, AR 45, AR 46 ghim phiên bản GHG Protocol Corporate Standard 2004, Scope 2 Guidance 2015, Scope 3 Standard 2011
  9. Thông tư 02/2022/TT-BTNMT quy định chi tiết thi hành một số điều của Luật Bảo vệ môi trường — văn bản hợp nhất 55/VBHN-BNNMT, Điều 66 khoản 2 (hạn nộp báo cáo công tác bảo vệ môi trường trước 15/01, sửa bởi Thông tư 07/2025/TT-BTNMT ngày 28/02/2025)
  10. Luật Bảo vệ môi trường — văn bản hợp nhất 98/VBHN-VPQH ngày 10/4/2026, Công báo số 254 ngày 28/4/2026 (Điều 39 giấy phép môi trường)
  11. Nghị định 08/2022/NĐ-CP quy định chi tiết một số điều của Luật Bảo vệ môi trường — văn bản hợp nhất 49/VBHN-BNNMT ngày 17/4/2026
  12. Nghị định 119/2025/NĐ-CP ngày 09/6/2025 sửa đổi, bổ sung Nghị định 06/2022/NĐ-CP về giảm nhẹ phát thải khí nhà kính và bảo vệ tầng ô-dôn, hiệu lực 01/8/2025 (kiểm kê định kỳ hai năm một lần, gửi UBND cấp tỉnh trước 31/3 từ năm 2025)
  13. Quyết định 13/2024/QĐ-TTg ngày 13/8/2024 ban hành danh mục lĩnh vực, cơ sở phát thải khí nhà kính phải kiểm kê, hiệu lực 01/10/2024 (thay Quyết định 01/2022/QĐ-TTg)
  14. Bộ luật Lao động số 45/2019/QH14 — Công báo số 993+994 ngày 26/12/2019 (Điều 75, 77 thoả ước lao động tập thể; Điều 118, 119 nội quy lao động)
  15. Luật An toàn, vệ sinh lao động số 84/2015/QH13 — Công báo số 871+872 ngày 29/7/2015 (Điều 14 huấn luyện, Điều 21 khám sức khoẻ định kỳ)
  16. Nghị định 145/2020/NĐ-CP — Công báo số 1203+1204 ngày 28/12/2020, Điều 4 khoản 2 (báo cáo tình hình thay đổi lao động trước 05/6 và 05/12)
  17. Luật Phòng, chống tham nhũng — văn bản hợp nhất 65/VBHN-VPQH ngày 23/3/2026 (Điều 79 áp cho mọi doanh nghiệp; Điều 80 chỉ áp cho công ty đại chúng, tổ chức tín dụng và một số tổ chức xã hội)
  18. EVFTA "tiếp sức" hàng Việt vượt tiêu chuẩn xanh, mở rộng thị phần tại EU — Cổng thông tin điện tử Bộ Công Thương (số liệu Cục Hải quan: năm 2025 và 5 tháng đầu năm 2026)
  19. SMETA vs in-house audits — Sedex (bốn trụ cột SMETA: labour standards, health and safety, environment, business ethics)
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